Home » ITIL Training » ITIL Intermediate » ITIL Continual Service Improvement (CSI)


2-Day Full-time Classroom Training Program

26 Reviews

40% IT Managers are certified in ITIL®ITIL® is the most popular certification in Technology, becoming mandatory for professionals IT Services

Case Study Driven - Certified InstructorsTraining delivered by Certified ITIL Consultants, with decades of experience, by Case Study Approach

Unlimited Revisions, Mocks and Career Portal UNLIMITED classroom revisions, Online Mocks, Access to ITIL® Career resources and Job Portal.

Rs.35,900 Rs.23,900

Best in Class ITIL Intermediate Certification Training from Skillogic

ITIL opens to you the basic knowledge on Information Technology management that can guide you to managing the different functions and activities in an IT company better and with much fluency. The need for competent professionals who can help a company with Continual Service Improvement is readily increasing. This is a great scope that has pushed a number of individuals to opt for the ITIL CSI Certification. What is important here is to get the certification for an accredited and recognised institute that will push your credibility. Getting certified from an institute like Skillogic only makes you all the more desirable in the eye of the employers.

Some of the many things that the candidates of the certification course can expect to learn from the expert trainers at Skillogic, include- Introduction to the basics of Continual Improvement of Services, Introduction to the basic Process of Continual Service Improvement, Introduction to the basic Principles ofCSI, Introduction to the basics of Organisation of CSI, Introduction to the basic Techniques of Continual Service Improvement, Introduction to the basics of Implementation Considerations, Introduction to the basics of Continual Service Improvement Technology, Introduction to the basics of Critical factors of risks and success, etc. Like any other ITIL Intermediate Specialised Certification, the ITIL CSI Certification holds immense importance and functionality in the eye of the prospective IT industry employers. Acquiring a certificate in ITIL CSI,from an accredited institute, such as Skillogic, can provide you with a wide array of jobs in positions like- CIOs, supervisory staff, CTOs, team leaders, architects, managers, planners, designers, security managers, audit managers, consultants, ITSM trainers, and service test managers and also many more. The scope is vast and your options are in no way restricted. Skillogic Knowledge Solutions will provide you with both class-based and online training for the ITIL CSICertification. For quick enquiry, call +91 901 989 9000 / drop an enquiry.

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Course Highlights

  • Training content are based on latest ITIL® Version
  • Best Certified Instructors with decades of experience in subject matter.
  • ALL included: Training & Exam Fee, Course ware, Mock Tests and more
  • Complimentary 180 Days of High Quality E-Learning Access
  • Earn 16 Hours PDU (Training) Certificate
  • Premium Access to ITIL resources and ITIL Job Portal.


  • What is this Course About?

    ITIL Continual Service Improvement (CSI) is a certification course under AXELOS for ITIL Intermediate Module. The course is aligned with widely practiced framework for IT Service management across the globe. ITIL® CSI Certification course aims to impart knowledge on initiating improvement projects on all aspect of ITSM.ITIL CSI has scenario based exam to be passed to achieve the certification.

  • What are the Course Objectives?

    Deliver training aligned with ITIL® CSI Syllabus as per latest ITIL Exam Pattern

    Impart indepth knowledge in ITIL® CSI Processes and Key Concepts such as Deming cycle and CSI register

    Provide End to End support to candidates in pre and post exam processes

    Inculcate continuous learning habit through providing access to ITIL resources.

  • Who should be aiming for this Course?

    ITIL certification is increasing becoming a mandatory requirement for professionals engaged in IT Service management related jobs across the industry. This certification is most relevant for :

    IT operations Engineers, Quality professionals

    IT Managers aand Service desk professionals

    System Administrators/Analysts

    Service Delivery Professionals

    Other professional related to IT service management at strategy level


      • Dec
      • 14
      • Saturday
    • 2 days (9:30 AM - 5:00 PM)
    • Certification Exam Fee Incl.
    • Materials Hardcopy Incl.
    • Novel Center, BTM, Bangalore
    • INR 23900

      INR 18,900

      • Jan
      • 11
      • Saturday
    • 2 days (9:30 AM - 5:00 PM)
    • Certification Exam Fee Incl.
    • Materials Hardcopy Incl.
    • Novel Center, BTM, Bangalore
    • INR 29382

      INR 24900

      • Feb
      • 15
      • Saturday
    • 2 days (9:30 AM - 5:00 PM)
    • Certification Exam Fee Incl.
    • Materials Hardcopy Incl.
    • Novel Center, BTM, Bangalore
    • INR 29382

      INR 24900

  • view all >>

Upcoming ITIL ONLINE Training

Participants Reviews

SKILLOGIC - ITIL, PRINCE2, PMP, Six Sigma, DevOps Training Insitute 5 out of 5 based on 3 ratings. 3 user reviews.
SKILLOGIC - ITIL, PRINCE2, PMP, Six Sigma, DevOps Training InsituteSyed Mutaher Project Manager BMS & Low Current at Advance Vision co Saudi Arabia
Well orhanized modules by the trainer.Excellent Thank you

SKILLOGIC - ITIL, PRINCE2, PMP, Six Sigma, DevOps Training InsituteSidhu Manickam Agile Coach | Product Owner at Accenture Bengaluru Area, India
Training was good with the good coverage / contents / presentation, It is good that food was provided at the center only, but the food quality is very Good.

SKILLOGIC - ITIL, PRINCE2, PMP, Six Sigma, DevOps Training InsituteGayathri Sivaraman PMO Senior analyst at Accenture Bengaluru, Karnataka, India
Training was very Informative and Interactive


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Bangalore Office Address

Skillogic Knowledge Solutions
Novel Business Center,
No:10,100ft Outer Ring Road,
BTM Layout 1st Stage,
Bangalore 560068
Phone: 1800 212 5353
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